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Accessibility Statement

This statement was last updated on December 6, 2025
Mosaic Premier Travel (“we,” “us,” or “our”) is committed to ensuring that our website and online services are accessible to all individuals, including people with disabilities. We strive to meet or exceed the accessibility requirements under California law, including the Unruh Civil Rights Act, and to follow recognized web accessibility standards.

1. Accessibility Standards

  • We aim to design and maintain our website in substantial conformance with:

    • Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, the globally recognized standard for online accessibility.

    • Applicable California rules and regulations addressing nondiscrimination and equal access in online business services.

    • Our goal is to ensure that all customers—including those using assistive technologies such as screen readers, magnification software, voice recognition tools, or alternative input devices—can effectively access our online information and services.

2. Actions We Take to Support Accessibility

  • To promote digital accessibility, we use the following practices:

    • Conduct periodic accessibility reviews and audits

    • Maintain alt text for meaningful images

    • Provide clear navigation, headings, and structure

    • Provide sufficient contrast and readable font sizes

    • Ensure forms and interactive elements are usable with a keyboard

    • Use descriptive link text

    • Test pages with screen readers where feasible

    • Work to remedy issues identified through reviews or feedback

3. Ongoing Efforts

  • Accessibility is an ongoing effort. We continually update our website content, tools, and features, and we evaluate improvements needed to maintain and enhance accessibility.

  • When third-party content or tools are integrated into our website, we encourage those providers to follow accessible design practices, but we may not control or remediate accessibility issues within third-party systems.

4. Alternative Access to Our Services

  • If you encounter difficulty accessing any part of our website, we are happy to help. You may contact us to request:

    • Assistance completing a booking

    • Information in alternative formats

    • Support accessing documents or forms

    • Clarification of digital content

    • We will provide reasonable accommodations as required by applicable law.

5. Feedback and Contact Information

  • We welcome feedback on the accessibility of Mosaic Premier Travel’s website. If you experience an accessibility issue or have suggestions for improvement, please contact:

Please include:

  • The page or feature you were trying to access

  • The issue you encountered

  • The assistive technology or browser you were using (optional)

We will respond as soon as reasonably possible.

6. Updates to This Accessibility Policy

  • We may update this Accessibility Policy periodically to reflect improvements, regulatory updates, or changes in our accessibility practices. The “Last Updated” date above will indicate the most recent revision.

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